Diferences TPS,DSS,EIS

Diferences betwee Transaction Processing System(TPS), Decision Support System(DSS),Executive Information System (EIS).

             

   

DIMENSION	TPS	DSS	EIS
Characteristics	Ø  Capture and processes data from day to day business activities   Ø  Used by shop floor workers to provide the key data required to support the management of operations	Ø  Help senior manager   to analyze information and make decision   Ø  Properly-designed DSS is an interactive software- based system intended to help decision makers compile useful information, to identify and solve problem an making decision	Ø  Support the information and decision making needs of management by combining information  available within the organization with external information in an analytic framework   Ø  Emphasis on graphical displays and easy to use user interface-offer strong reporting and drill down capabilities
User	Ø  Shop floor workers or front line staff	Ø  Senior manager	Ø  Top level manager
Purpose	Ø  To process transaction faster   Ø  Reduce clerical cost   Ø  Improve customer service	Ø  Help to analyze information, recognize problem and making decision(most reports are in the form charts and diagram)	Ø  Gathers and present information to senior management in the form of graphics and reports used in decision making
Example	Ø  Reservation system   Ø  Online payment system   Ø  Order processing system	Ø  Group decision support system(gdss)   Ø  Logistic system   Ø  Financial planning system	Ø  Eis tend to be highly individualized an are often custom made for a particular client group. For example, a manager might use eis to analyze a company’s financial trends